Task Mates Hub

How It Works

How It Works

Task Mates Hub Process

Client Engagement & Consultation

  • Initial inquiry and discussion of project requirements.
  • Identify business needs and scope of work.

Project Brief & Requirements Gathering

  • Detailed breakdown of project scope, deliverables, and timelines.
  • Selection of the most suitable virtual assistant (VA) for the job. .

Recruitment & Hiring

  • Sourcing skilled professionals from the Philippines.
  • Screening, assessment, and selection of qualified candidates.

Interview & Vetting Process

  • Conduct interviews to assess skills and compatibility.
  • Background checks and verification.

Onboarding & Contract Signing

  • Formalizing agreements, NDAs, and work expectations.
  • Setting up work accounts and project access.

Induction, Orientation & Training

  • Induction: Introduction to company policies, tools, and expectations.
  • Orientation: Role-specific guidance, meeting the team, and workflow familiarization.
  • Training: Skill enhancement (if needed), software training, and best practices.

Task Assignment & Implementation

  • Assigning work based on project milestones.
  • Regular updates and progress tracking.

Performance Monitoring & Quality Assurance

  • Ongoing feedback, quality checks, and performance evaluation.

Invoicing & Billing

Billing Structure Options:

  • Advance Payment (Retainer Model)
  • Milestone-based Payment
  • Percentage-based Payment
  • Weekly/Fortnightly/Monthly Payment
  • Invoice Generation & Processing.

Project Completion & Handover

  • Delivering final output and ensuring client satisfaction.
  • Providing documentation or training materials (if required).

Project Closure & Feedback Collection

  • Gathering client feedback to improve service.
  • Offering post-project support if needed.

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